Online Banking Alert

We are asking members to consider performing any vital online banking activities planned for Tuesday, May 7th either prior to or after this date.

Financial Institutions in the United States are anticipating a possible interruption in service on May 7th due to a high volume of cyber traffic. This may make it difficult for our members to sign into online banking. While Pioneer is not a known target of this interruption of service, we want you to be prepared.

If you would need to make an urgent online banking transaction and are unable to access our website, you may log in directly to your online banking account at https://www.pioneercuhb.org/tob/live/usp-core/app/login/consumer - keep this link as a ready alternative on May 7th in the event you aren't able to login to online banking the traditional way.

Know that we are working to limit any online access issues you may experience. We regret any inconvenience to you, and want you to know that Pioneer's Home Banking is protected by sophisticated encryption strategies that shield member information and accounts.

Thank you for your understanding as we do our best to keep you informed and aware of any developments that could affect your banking experience.

Sincerely,

Pioneer Information Services