FREQUENTLY ASKED QUESTIONS

What would happen if I don’t meet one of the
qualifications? No big deal. The interest and ATM fees would revert to the normal rates/fees. (Checking interest is currently .25% APY, and there would be no ATM refunds. No extra Pioneer fees, no extra cost.) The nice part: if you meet all the qualifications the next month,you are automatically back in the account with no hassle.

What if I have more than $25,000 in my account?
You will earn the Cha Ching checking rate on the entire balance up to $25,000. Any money you have in excess of the $25,000 will earn 1.01% APY.

How are the ATM fees refunded? At the end of each month, we will verify that all the qualifications were met. If they were, we reimburse the account for any fees.

Is the Cha Ching checking rate some sort of “teaser” rate? No! For obvious reasons, Pioneer reserves the right to adjust it to reflect market conditions. However, it will always be very similar to certificate rates, just as it is now.

What makes a Credit Union better? Unlike a bank, Pioneer Credit Union is a not-for-profit financial cooperative. Your deposits are insured to $250,000 by the Federal Government, but that is where the similarity stops. You see, we don’t have stockholders demanding higher and higher profits. We don’t have stock options for upper management. And because we are not-for-profit, we are exempt from some taxes. What does that mean to you? Well, we can offer you this type of account for starters. We also have better loan and savings rates than banks. Go ahead, shop and compare. And we have raised our fees exactly one time in the last 14 years. Who else can say that? We are run by our members, for our members. You should be a member!